Holding Your Ground With Refund Policies
Have you ever had a client ask for a refund? In this episode of The Financial Coaches Podcast, Cody shares his experience with a client who had asked for a refund, which goes against his practice’s policy. He shares his story of how he stood his ground, and even though there was initial tension, it has actually blossomed into something beautiful for both his practice and the client.
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🎵 Music by Summer School
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